Privacy Policy

1. Introduction

Hawkings Inc. (“AXCI,” “we,” “us,” or “our”) respects your privacy and is committed to protecting personal information.

This Privacy Policy explains how we collect, use, disclose, retain, and otherwise process personal information in connection with AXCI, including our mobile application, related websites, features, and services (collectively, the “Service”).

This Privacy Policy is intended for users in the United States.

If you have questions about this Privacy Policy or our privacy practices, you may contact us at:

Email: contact@axci.ai

2. Notice at Collection

At or before the point at which we collect your personal information, this section provides you with notice of the categories of personal information we collect and the purposes for which we use them.

We collect the following categories of personal information for the purposes described below:

We retain personal information only as long as reasonably necessary for the purposes described in this Privacy Policy. See Section 8 for specific retention periods.

3. Scope

This Privacy Policy applies to personal information we collect:

• •when you use the Service;
• •when you create or use an account;
• •when you upload images or other content;
• •when you contact us for support;
• •when you interact with analytics, attribution, or related technologies used in connection with the Service; and
• •when you visit related websites or landing pages associated with the Service.

4. Children and Age Requirements

The Service is not intended for children under 13 years of age.

You must be at least 13 years old to use the Service. If we learn that we have collected personal information from a user under 13, we may suspend or terminate the associated account, remove related content, and take other steps we consider appropriate.

If you believe that a child under 13 has provided personal information to us, please contact us at contact@axci.ai.

5. How We Use Personal Information

We may use personal information for the following purposes:

5.1 Provide the Service

• •authenticate users;
• •create and maintain accounts;
• •generate and display AXCI Scores and Grading Results;
• •store and display user-submitted content; and
• •provide card-scanning and related functionality.

5.2 Operate, Maintain, and Improve the Service

• •monitor performance;
• •troubleshoot bugs and outages;
• •improve product quality and user experience;
• •analyze usage patterns; and
• •maintain reliability and service integrity.

5.3 AI Training, Evaluation, and Quality Improvement

We may select a portion of uploaded images for AI model training, evaluation, validation, testing, quality assurance, fraud prevention, abuse prevention, and troubleshooting.

5.4 In-App Search Functionality

We may use selected uploaded images in in-app card search functionality after processing them into an anonymized form, including limiting display to the card front, applying cropping and other technical processing, reducing resolution, removing metadata, preventing enlargement, and omitting usernames and other direct identifiers.

5.5 Security and Abuse Prevention

• •detect and prevent fraud, misuse, and unauthorized access;
• •enforce our Terms of Use;
• •investigate suspicious or harmful activity; and
• •protect our users, systems, and business.

5.6 Communications and Push Notifications

• •respond to support requests via in-app channels;
• •provide account or security notices via in-app notifications or push notifications;
• •notify you about service changes, outages, or updates via in-app notifications or push notifications; and
• •deliver optional or promotional push notifications where you have opted in through your in-app notification preferences.

We do not send marketing or transactional emails to users of the U.S. version of the Service. You may manage push notification preferences through your device’s operating system settings or through the in-app settings.

5.7 Push Notification Delivery

• •We collect APNs (Apple Push Notification service) device tokens solely for delivering push notifications.
• •Push notification tokens are retained as long as the Account is active. Tokens become invalid and are removed when you uninstall the app, revoke notification permissions, or delete your Account.
• •We transmit device tokens to Apple Inc. (APNs) for delivery of push notifications.

5.8 Legal and Compliance Purposes

• •comply with applicable laws and legal obligations;
• •respond to lawful requests and legal process;
• •protect our rights and the rights of others;
• •investigate, assert, or defend legal claims; and
• •address copyright, intellectual property, fraud, safety, or other complaints.

6. SDKs, Local Storage, Identifiers, and Similar Technologies

We use SDKs, local storage, identifiers, and similar technologies for convenience, authentication, troubleshooting, analytics, and Service operation.

We currently use AppsFlyer (attribution analytics) and Mixpanel (usage analytics).

On related websites, we may use cookies or similar technologies.

Where we or our third-party SDKs use data in a manner that constitutes tracking under Apple’s guidelines, we will obtain consent or take other steps required by applicable rules.

7. Disclosure of Personal Information

We do not sell personal information.

We may disclose personal information in the following circumstances:

7.1 Service Providers

We may disclose personal information to vendors, contractors, and service providers that help us operate the Service, including providers of hosting, cloud infrastructure, analytics, attribution, authentication, communications, customer support, security, fraud prevention, and engineering tools.

7.2 Legal and Safety Disclosures

We may disclose personal information where reasonably necessary to comply with law or legal process, respond to government requests, protect our rights, property, systems, or users, investigate fraud, abuse, copyright complaints, or security issues, or prevent harm.

7.3 Business Transfers

We may disclose or transfer personal information in connection with a merger, acquisition, financing, asset sale, reorganization, bankruptcy, or similar transaction.

7.4 With Your Direction

We may disclose personal information where you direct us to do so or where you otherwise consent.

8. Retention of Personal Information

We retain personal information only for as long as reasonably necessary and proportionate for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

8.1 Account Information

We generally retain account information for up to 1 year after account deletion, unless longer retention is needed for legal, fraud prevention, or security purposes.

8.2 Original Uploaded Images

We retain original uploaded images for a period determined by operational, legal, support, and security needs.

8.3 Search Display Images

If an image used for search display is removed at your request, or if the original image or account is deleted, we will first de-index or hide the image as promptly as reasonably practicable. We generally remove the active search-display copy within 60 days. Backup copies are generally overwritten or deleted within 180 days.

8.4 Training / Evaluation Data

If content is deleted or an account is deleted, we stop using that content for future training, evaluation, and new uses. We generally remove or disable such content in active training or evaluation datasets within 180 days. This does not require immediate removal from backups, logs, fraud prevention records, aggregate statistics, or already-trained models.

8.5 Logs and Technical Data

We generally retain logs and technical records for up to 1 year, unless a longer period is necessary for security, legal compliance, or abuse prevention.

8.6 Support Information

We retain support communications for as long as reasonably necessary to respond, document, and resolve the matter, and for related legal or operational purposes.

9. Cross-Border Processing

We may process personal information outside the United States where we or our service providers operate.

We use contractual, technical, and organizational safeguards designed to protect personal information when it is processed by service providers on our behalf.

10. AI, Search Display, and User Content

If you upload images to the Service, we may process them in ways described in our Terms of Use and this Privacy Policy.

This may include:

• •technical processing such as cropping, resizing, metadata removal, or watermarking;
• •selecting certain images for model training, evaluation, and testing; and
• •displaying selected images in an anonymized and processed form within in-app card search functionality.

If you request removal of an image from in-app search display, we will take appropriate action as promptly as reasonably practicable.

Deletion of content or an account will stop future training, evaluation, and new search-display uses of that content, subject to technical limitations and the continued existence of already-trained models, aggregate data, logs, fraud prevention records, and backups.

11. California Privacy Rights

If you are a California resident, you may have certain rights under the California Consumer Privacy Act (“CCPA”) and its amendments, including:

• •Right to Know: You may request information about the categories and specific pieces of personal information we have collected, the sources, the purposes, and the categories of third parties to whom we have disclosed personal information.
• •Right to Delete: You may request that we delete personal information we collected from you, subject to certain exceptions.
• •Right to Correct: You may request correction of inaccurate personal information.
• •Right to Opt-Out of Sale: We do not sell personal information.
• •Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.

To submit a request, contact us at contact@axci.ai or through the in-app support channel.

We may need to verify your identity before responding to certain requests.

12. Your Privacy Rights (General)

Subject to applicable law, you may have the right to:

• •request access to personal information we hold about you;
• •request correction of inaccurate or incomplete personal information;
• •request deletion or de-indexing of certain content or personal information, where applicable; and
• •ask questions about how your personal information is collected, used, disclosed, retained, or protected.

To make a request, contact us at contact@axci.ai or through the in-app support channel.

13. Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, destruction, loss, alteration, or misuse.

However, no system can be guaranteed to be completely secure, and we cannot guarantee absolute security.

14. Third-Party Services and Links

The Service may contain links to third-party services, websites, or platforms. We are not responsible for the privacy practices of those third parties. Their handling of information is governed by their own privacy notices and policies.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

If we make material changes, we will post the updated version and revise the “Last Updated” date. Where required by law, we will provide additional notice or obtain consent.

16. Contact Us

If you have questions about this Privacy Policy or wish to submit a privacy request, contact us at:

Hawkings Inc.

Email: contact@axci.ai